About Us
Who we are
Redmont Store is a small, independent online pet store. We started in 2026 with one simple idea: everyday products for dogs and cats should be practical, well made and easy to get.
What we sell
We offer a curated selection of pet essentials: grooming tools, feeding and water accessories, beds and comfort items, walking gear, clothing and toys. Before a product goes live, we review the supplier's photos, measurements and real stock so what you see on the page is what you receive.
How we work
Redmont Store is an online-only business operated from Colombia, serving customers in the United States. We work with trusted fulfillment partners who ship your order directly to you. Most items ship from warehouses in the United States and arrive in about 3โ7 business days. A few items ship from our international warehouse and take longer; the estimated delivery time is always shown on each product page before you buy. Every order includes tracking.
Our promise
- Free shipping on all US orders.
- 30-day returns on unused items.
- If an item arrives damaged or wrong, we send a replacement or a full refund at no cost to you.
- Secure checkout with major credit and debit cards or PayPal.
Contact us
Email: support@redmontstore.com (we reply within 24โ48 hours, Monday to Friday)
Live chat: available on every page of our store
US mailing address: Redmont Store, 28 W Flagler St, Ste 300B #479, Miami, FL 33130, United States
This is a mailing address only, not a physical store. Returns are handled by email first so we can send you the correct return instructions.